XM

XM

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9.3/10 (Expert Score)
Product is rated as #3 in category Brokers
Registration
9.5
Trading Platforms
9.5
Tradable Assets
8.5
Deposits and Withdrawals
9.4
Fees and Charges
9
Trading Tools
9
Education
10
Customer Support
9.4
Reputation
9
PROS:
  • Multitude of trading platforms
  • Negative balance protection
  • Award-winning brand
  • Up to $5,000 bonus
  • Variety of supported payment methods
  • Ultra low spreads
  • Up to 1:888 leverage
  • Various online trading education programs
CONS:
  • No integrated news feeds
  • No proprietary platform
  • No guaranteed stop loss

Introduction

With a contract for difference (CFD) you can play with the up and down movements of instruments and place your best hunch, best bet not needing to really owning exclusively a number of shares of a specific asset.

What’s in it for you? What makes it enticingly so special?

One of its unique capabilities is that gaining a profit per se doesn’t lie only from the increases of the so called bull markets. You can still make profit from bearish markets, thus many are jumping on to trading CFD aside from the traditional trading of stocks.

So, if this got you interested in playing price movements via CFDs, most likely you’ve heard of XM Group or came across their advertisements on your mobile phones or computers while browsing the internet.

It is a legal and regulated CFD service offering a diversity of platforms with customized and advanced tools wherein you can trade various instruments online in the safety of your home.

It’s one of the most prominent brands in this industry and is granted authorization and kept watch and regulated by various financial authorities such as the FCA, ASIC and CySEC.

Want to learn more about XM?

Let’s start the ball rolling!

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Summary

All else with XM is like a walk in the park. From its seamless signing-up process to trading down to withdrawal, nothing can be compared with it.

Its suite of platforms have a uniform look to it and is user-friendly across multiple devices such as mobile phones, laptops, personal computers, tablets and the like.

It comes with integrated risk management trading tools thus making it more secure and safe.

With regard to the availability of instruments or assets, XM offers a vast array of more than 300 options with very reasonable spreads.

As written on their website, engaging and trading with them has zero commissions and all their fees are clear-cut, precise and easily understood.

Reputable, stable, and regulated – these are some of the ideal qualities of this brokerage as it is in compliance with multiple regulators.

On the other hand…

While their educational materials are no doubt superb in its class, it would have been better if it was integrated with their platforms for easy access.

As of the moment during the time this is written, traders from the USA are not accepted.

Note:

Though we have run through all of the available XM platforms, most of the screenshots that you will see here are from their MT4 WebTrader platform.

Registration

Setting up an account with XM is a breeze.

Pros

  • Very straight-forward registration procedure
  • Different types of accounts to choose from

Cons

  • Cannot use or link social media accounts like Facebook or Google

Countries supported

Almost all clients around the world are allowed to register with XM but there are a few exemptions like USA and Canada.

Now, here’s what you need to know…

XM didn’t provide a list of the countries which they don’t support on their website.

So if you’re unsure that country of your residence is supported or not, you’d easily determine that because their website will detect your actual location and once you try to register and don’t see your country listed on the options then most likely, you’re not allowed to sign-up.

XM supported countries on registration page

XM supported countries on registration page

Types of accounts

Before signing-up, you can choose among the following forex account solutions that is best for you. And in case you’re undecided, you can request if they can create a custom-tailored according to your preference.

  • Micro
  • Standard
  • XM Ultra Low
  • Shares

Imporant to remember:

Your location will be the basis of the account types that will be offered to you. As for the account options that we just mentioned, these are avaiable for XM Global clients.

And here’s the deal:

Just because they offer different account types doesn’t mean that you won’t be able to enjoy most of the advantages and privileges.

Yes, what you are reading is true as clear as the daylight.

And while there are some features restricted per account type, in general, all accounts get to receive the same treatment such as bonus, negative balance protection, maximum open/pending orders per client and others.

XM account types

XM account types

How about bonuses?

While other brokerages have already discontinued offering promotions, XM still offers a $30 first-time sign-up bonus after you register and make your initial deposit (*terms and conditions apply).

Additionally, they also offer other bonuses up to a maximum value of $5,000 on top of your investment although its availability will depend on your country of jurisdiction so be sure to verify check with your account manager if such promotions apply.

XM bonuses

XM bonuses

These days, bonuses and promotions are already a rarity with most brokerages so it’s quite a good thing that XM still offers them.

Demo account

Everybody who plans to register an account with XM will receive the benefit of having an access to an unlimited demo account. This will allow you to explore the platform if you are a novice and a first-time user wanting to practice risk-free trades.

Moreso…

It is pre-loaded with virtual funds up to $100,000 that you can spend risk-free. Once your virtual fund balance is used up, you can simply open another demo account although you can only do this up to 5 times which is already more than enough for you to try all possible trading strategies at your own pace.

XM demo account virtual funds

XM demo account virtual funds

No way you’ll get pressured!

You can access the demo account as soon as you are done successfully signing-up for a live trading account or by directly signing-up for a demo account.

Please remember:

Switching between demo and live trading can only be done by logging in and out of the platform and toggling between the demo.

As compared with its competitors, other brokerage firms and companies also do offer this feature but the caveat is that what’s happening in their demo accounts are differently simulated markets, not realistic market conditions.

Simulations are good only if they approximate what’s happening in real life.

Fact:

Realistic market conditions via demo accounts are best utilized by well-experienced expert traders. Thus, they surely make the most out of it.

One of the best thing about XM’s demo account is that it replicates real market conditions so you yourself ca experience and play with the platform and deeply immerse in trading and understand it more by yourself.

Plus points:

As you become familiar and confident, you get to develop your own strategies and game plans. These are very handy and helpful in real-money mode for those who wants to trade.

How to sign-up?

The registration process with XM is like a walk in the park. It is as easy as ABC and it will only take a few moments to finish. You may sign-up with using your email address and phone number.

XM registration page

XM registration page

Unfortunately, you cannot sign-up using your Facebook or Google account so this is the only way in but the thing is, it’s really that easy.

Once done with this process, you’ll be asked to confirm your email by clicking on the link that they will send to the email address that you’ve provided to them during the registration process.

XM account confirmation

XM account confirmation

After clicking on the confirmation link, you will be quickly brought to your account page.

Here’s the next step:

At this time, you are already a registered client of XM but you will still need to continue completing the second step of the registration which will require you to submit your other personal details and complete a short assessment so they could determine if you’re qualified to trade on their platform.

Dont worry!

This is not a technical or professional quiz. You’ll only need to be honest and accurate about your trading experience, knowledge and profile.

Once this is done, you’re all set!

Minimum deposit

The minimum amount to deposit on your XM account will be dependent on your subscription:

  • Micro account: $5
  • Standard account: $5
  • XM Ultra Low account: $50
  • Shares account: $10,000

So the bottom line is this:

$5 is the minimal amount you that you will needed to deposit if you selected the most basic account type via any of the supported payment methods.

This is way, way lower than most brokerages require and this amount is very ideal for newbies and first-timers in forex and CFD trading.

Let’s look a little bit closer on how this setup will work for you:

If you are into long-term trading, this may not be an issue for you for you will surely make subsequent deposits to fund your CFD positions .

Trading Platforms

XM’s trading platforms are so smooth, quickly loads up and have a uniform minimalist layout. That’s the trend nowadays to make everything slick and easy to use.

Pros

  • Offers both MetraTrader 4 (MT4) and MetraTrader 5 (MT5)
  • Compatible on various devices
  • User-friendly
  • Full account functionality on any platform

Cons

  • Very basic design

Start trading the instruments of your choice on the XM MT4 and MT5, available for both PC and MAC, or on a variety of mobile devices. Alternatively, you may also want to try out the XM WebTrader, instantly accessible from your browser.

In addition our range of platforms for Apple and Android mobile devices will seamlessly allow you to access and trade on your account from your smartphone or tablet with full account functionality.

XM has a bundle of both the MetraTrader 4 (MT4) and MetraTrader 5 (MT5) platforms which are commonly used amongst forex traders.

It is among the most popular choice in the industry as it offers a highly secure environment with fluid scalability.

You’ll have the option to install it on a PC or Mac computer, access it via a web browser (Google Chrome, Mozilla Firefox, Microsoft Edge, etc.) or use their mobile apps for Android or iOS (iPhone and iPad).

And good news is that:

There’s no way that any of these platforms will slow you down for they won’t eat up your system resources.

As per our carefully done tests and reviews, all of XM’s platforms loaded quickly and won’t cause any significant lags.

XM trading platforms

System/Device Platform
Web MT4 WebTrader, MT5 WebTrader
Desktop MT4 for PC, MT4 for Mac, MT4 Multiterminal, MT5 for PC, MT5 for Mac
Mobile MT4 for iPhone, MT4 for Android, MT4 for iPad, MT4 for Android, MT5 for iPhone, MT5 for Android, MT5 for iPad, MT5 for Android
Other N/A

 
You’ll be able to access the platform and use any of the following languages. However, the default will be based on the language that supports your country of jurisdiction during the time that you registered.

English Malay Traditional Chinese
Simplified Chinese Greek Hungarian
Russian Indonesian French
Italian Swedish German
Polish Arabic Spanish
Korean Portuguese Vietnamese
Thai Filipino Dutch
Czech Bengali

 

XM MT5 Webtrader platform

XM MT5 Webtrader platform

User-friendliness

XM is very serious with its user interface (UI) making it free from any bells and whistles.

It is straightforward like an arrow and so focused that you won’t get lost while using it and that’s very encouraging to know that they made an effort to keep the platform easy to use.

For beginners alike, you’ll find the process of trading seamless and quick to grasp.

This is good since everyone wants to experience trading free from any form of distractions and confusions.

And what’s even more cool?

XM’s user interface is uniform across the web, mobile and PC/Mac platforms so you won’t be confused should you decide to switch from one platform to another.

So whatever gadget/device you’re using such as a smartphone, tablet, PC or laptop, XM only has one look.

But this uniform look doesn’t sacrifice optimization. Each platform was optimized for the operating system or program you are using making ease of us for their clients the top priority.

Just take a look at some of the platforms below:

Access XM’s trading platforms now!

Logging in

Every time you log in, you will be asked for the MT4/MT5 ID that was assigned to you and your password.

Take note:

This is the ID for your real account and not for your demo account.

There’s only one minor downside:

Since they don’t support linking of social media accounts, there’s no other way for you to access your account so be sure to remember your login credentials.

XM login page

XM login page

Searching for instruments

Searching for a particular asset can be done by going through the list by looking at and using the Market Watch of the main screen.

XM instrument search section

Market Watch section on the XM MT4 WebTrader platform

Remember:

By default, you’ll only be able to see currency pairs so if you’d like to explore more, then look for the field “click to add” which also functions as a search bar.

As you know, a search is heaven-sent, making everything so easy and quick to find. Simply type in the ticker symbol you wish to search for or manually type in the name of the asset and for sure, matching results will appear.

On a closer look…

As an example, trading on the US Dollar, you simply enter in “dollar” or “USD” and voila, you will see the list of all the assets linked with this kind of currency including other classes like indices, cryptocurrencies among others.

XM instrument search bar

XM instrument search bar

Favorites

If you’re going to trade on a specific asset most of the time then it would be best to add them to the Market Watch.

XM's Market Watch on the MT4 platform

XM’s Market Watch on the MT4 platform

Why is it so?

This is a very handy way of trading and very practical since it saves you a lot of time and energy for time is gold especially in this kind of industry.

Every time you want to place a Buy or Sell CFD order, you certainly wouldn’t like to miss a very lucrative trading opportunity.

Let us show you how:

The only thing you need to do is to find that particular asset on the “click to add” and when it shows up on the list, click on that instrument and it will be automatically added to the bottom list of your favorites.

Of course, you may add as many as you want but try not to overwhelm yourself. The goal is to maintain a minimal list of the most important assets for you.

Try not to hoard a long list of assets since that’s not a good strategy and would probably be a waste of time.

Order types

You can place different types of orders on XM’s online trading platform:

  • Market order – This is the default type of order and will be the one you’ll place if you really want to immediately execute an order.
  • Take profit – This allows you to pre-set a value on the system for buying or selling a specific asset.
  • Stop loss – It stops the order to buy or sell when the specific asset’s value reaches the pre-set price, thus losses are prevented and minimized.

These orders allow you to practically plan your trades by setting a specific rate to automatically close at a specific price levels so that your profits will be protected and you losses will be minimized.

Although they don’t have sophisticated order types, the available ones however are the most essential.

Notifications

If you’re the type of user who wants to be alerted all the time with regard to the activities and developments happening in your trades, then the notifications feature is your best friend, delivering the most important information ASAP.

On the downside…

This feature is only available via the MetraTrader desktop trading platforms and not on the web-based versions (WebTrader).

Now that we’ve made it clear, we’ll continue on how this feature will work for you.

You’ll have the choice of getting notifications via the following:

  • E-mail
  • Push notification on mobile
  • Desktop trading platform notifications.

Take note:

Should you decide to get email or mobile notifications, be sure to provide your email address and your mobile MetaQuotes ID via the platform’s settings menu to have this activated.

And the best part?

All these types of notifications are free so no additional amount will be charged to your XM account.

Quotes Accuracy

The basis of your trading success always depend on the accuracy of the quotes that you’re getting from your broker’s platform.

XM takes seriously the accuracy of its trading quotes for it is a highly important and very critical detail trading.

Here’s what you need to know:

A shady broker can be clearly spotted whenever you can comparably see real-time market feeds against your broker’s quotes.

And if your broker’s price quotes are far different from actual market prices (the one you can see in real-time market feeds), then you better check the integrity of your forex/CFD service provider.

What about XM’s test results?

It is very encouraging to see in our test results that re-quotes nor slippages were not very common via XM’s set of platforms as it was able to deliver accurate prices before and after the deal.

Fee details

With regards to the fees, XM is very neutral. There are no hidden charges or whatsoever every time you get the chance to trade.

Complete details are provided so there’s no way you’ll be surprised in seeing undisclosed charges every time an order has been opened or closed.

Tradable Assets

XM will give you vast options in exploring trading opportunities. More opportunities therefore mean more chances to having potential gains.

Pros

  • Wide range of stock options not just from the US but other countries as well
  • Also offers CFDs on cryptocurrenies

Cons

  • Average number of assets (but diverse enough)

The more, the merrier, the more earning potentials. This holds true for every trader as a vast range of markets can be accessed so you’re given lots and lots of opportunities to choose and not won’t be fixed on just a limited selection of particular assets.

XM assets

XM assets

So how does XM compare with other brokerages?

While other brokerages only offer around 100 to 200 instruments, with XM you are given the chance to invest in more than 300 instruments.

The main selling point is:

As long as an ideal brokerage company gets to provide you more than ample amount of choices, you are given the option to search for or find something that will suit you. Something that you are most comfortable to invest in.

And although 300+ instruments doesn’t make them the runaway top-lister in this category, the diverse options given by XM still merits a high score. It’s not the perfect score but it is still significantly high/

Practically having almost all the kinds of instruments you can think of and covering all the major classes of assets, XM is still the cream of the crop.

Indices

You can find the most common global indices on this asset class namely Australia 200, China A50, EU Stocks 50, France 40, Germany 30, Hong Kong 50 and Italy 40 to name a few.

Also remember this:

With cash indices, you’ll be able to enjoy tigher spreads and no expiration dates.

XM indices

XM indices

Forex

You can invest on almost all types of currency pairs from the most popular pairings to the most unconventional pairings you can ever imagine:

  • Majors (EU/RUSD, EUR/JPY, EUR/GBP, EUR/CAD, CAD/CHF, CAD/JPY, CHF/JPY, GBP/CAD, GBP/CHF, GBP/JPY, GBP/USD, USD/CAD, USD/CHF and USD/JPY)
  • Minors (AUD/USD, AUD/NZD, AUD/CAD, AUD/CHF, AUD/JPY, EUR/AUD, EUR/NZD, GBP/AUD, GBP/NZD, NZD/CAD, NZD/CHF, NZD/JPY and NZD/USD)
  • Exotics (CHF/SGD, EUR/HUF, EUR/PLN, EUR/SGD, EUR/TRY, GBP/SGD, NZD/SGD, SGD/JPY, USD/SGD, USD/TRY, USD/HUF, USD/PLN, EUR/DKK, EUR/HKD, EUR/NOK and many more)
XM forex

XM forex

Commodities

You are not just limited to soft commodities like cocoa, coffee, cotton, wheat, sugar, soybean and corn but also on other classes like energies (gasoline oil, oil, natural gas and Brent crude oil) and precious metals (gold, silver, palladium and platinum).

Via XM’s platforms, energies and precious metals are separated from the other commodities.

XM commodities

XM commodities

Cryptocurrencies

The newest asset class also known as digital currencies will allow you to place a buy (long) or sell (short) CFD orders of Bitcoin (BTD/USD), Ethereium (ETH/USD), Ripple (XRP/USD), Litecoin (LTC/USD) and Bitcoin Cash (BCH/USD).

XM cryptocurrencies

XM cryptocurrencies

In hindsight:

Let’s be clear regarding cryptocurrencies. With XM, you are not actually buying/selling digital currencies.

Fundamentally, you are only buying or selling a contract to resolve the difference after the order has been terminated.

A special wallet, typically a prerequisite in digital currency trading, is not need here nor an exchange account is required by XM for you won’t be owning any of the cryptocurrencies on the platform.

Stocks

You can normally place a buy or sell position on popular stocks from these countries and regions:

  • Australia
  • EU – Austria, Belgium, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Portugal, Russia, Spain, Sweden, Switzerland and UK
  • US
XM stocks

XM stocks

As opposed to others…

While other brokerages also provide numerous stocks, the stocks that they can offer are only from selected countries including the USA, UK and just a few countries from Europe.

Are you impressed already?

Deposits and Withdrawals

Depositing and withdrawing with XM is so full of ease and uncomplicated.

Pros

  • Accepts the most common payment methods
  • No deposit/withdrawal fees
  • 24-hour withdrawal processing time

Cons

  • Bank wire transfers need to be over $200 to be eligible for transaction fee coverage

Supported currencies

Base currency options will be dependent on your account type. If you have an XM Global trading account, these are your choices:

  • Micro: USD, EUR, GBP, JPY, CHF,‎ AUD, HUF, PLN, RUB, SGD, ZAR
  • Standard: USD, EUR, GBP, JPY, CHF,‎ AUD, HUF, PLN, RUB, SGD, ZAR
  • Ultra Low: EUR, USD, GBP, AUD, ZAR, SGD
  • Shares: USD
  • You’ll have this option to pick the currency you desire the first time you register your account and if in case you changed your mind and wanted to use another currency, it would be best to contact XM’s customer support.

    Also please seriously take note of the following:

    Adapting the currency of the source of your funds would be the best option given that your bank account or credit card shares the same currency.

    This will also save you a lot of money since you’ll be able to avoidg conversion fees.

    To further elaborate, if your credit account uses Euros, then it is advisable to use the same currency for your XM account instead of choosing to use the US dollar or British pound for you won’t be charged a hefty sum of money via currency exchange charges.

    However, this problem can be avoided if your payment method is a multi-currency account that has free or reasonable conversion rates. For sure, everyone wants to spend less for the goal of trading to earn more instead of incurring lots and lots of unnecessary charges.

    Deposits

    These are the payment methods supported by XM as of press time:

    • Credit/Debit cards
    • Online bank transfer
    • Neteller
    • Skrill (MoneyBookers)
    • WebMoney
    • SticPay

    To cut it short…

    These are the most commonly accepted form and commonly used banking methods nowadays and only requires uncomplicated processes in the transfer of funds.

    XM Group supported deposit methods compared with other brokers

    Broker Credit/Debit card Electronic wallet Bank transfer
    XM Group Yes Yes Yes
    eToro Yes Yes Yes
    Plus500 Yes Yes Yes
    24option Yes Yes Yes

     
    Generally, depositing money to the account is quick and easy and a good number of options are made available to you.

    XM deposit page

    XM deposit page

    For example, the first step is to open an account and then the next step is to fund it. The next action you have to take is to click on “Fund Management” then click “ Deposit” and choose from the available options you’ll see on your screen.

    Withdrawals

    If initially, you have funded your account through a credit card, then this will also be the same card where the funds will be credited for your first attempt to withdraw even if you differently specified in the withdrawal request the payment method you wish to receive your funds.

    But in case the first time to withdraw funds shall fail, hence no money will be credited to your credit card, this is the only time that XM will refund the specific amount on your withdrawal request using the secondary payment method that you specified.

    Withdrawal processing time

    There are many frustrations experienced by lots of traders and the like especially in times when processing of withdrawals are delayed for brokers themselves intentionally delay them and unfortunately in some cases, these withdrawals are ignored and not processed at all.

    How long is the waiting time for withdrawals with XM?

    Here’s some good news:

    XM is very efficient and quick in handling withdrawal request with a standard processing of 24 hours only and this applied to funds that were transferred via e-wallets or their proprietary XM Card.

    If the funds are transferred via credit/debit cards and bank wires, the processing time may take around 2 to 5 business days which is still faster as compared to other brokerages today.

    What does this mean for you?

    This shows that XM is committed to maintaining its professional standards, that it is trustworthy and full of integrity in fulfilling their promise in paying their clients.

    In other words…

    You’d be able to get your money back!

    Fees and Charges

    There are no hidden charges with XM so nothing will catch you off guard for all their charges are very transparent and straightforward. No so-called fine prints that may cause confusion.

    Pros

    • No hidden fees
    • Lowest possible spreads for all account types
    • Fractional pip pricing
    • Operates with variable spreads

    Cons

    • No commissions for selected accounts only
    • No guaranteed stop loss

    Commissions and fees are based on your account type.

    Under XM Global, Micro, Standard and Ultra Low acounts are commission-free while Shares accounts are commission-based.

    The new XM Zero account has a commission of $3.5 per trades amounting to $100,000 and this will be deducted from the account as you open the transaction on the MT4 platform. For the MT5 platform, this will be deducted from the account you the open and close the transaction.

    It is important to remember:

    The XM Zero account is not available on some entities of the group.

    Spreads

    XM offers very tight spreads and this could go for as as low as 0 pips even on major currency pairs.

    Real-time prices with fractional pips are resourced from various liquidity providers so they are able to keep their spreads narrow.

    Rather than the usual quoted prices with 4 digits, you’d get to enjoy 5-digit pricing so even the smallest price movements can give you opportunities to make a profit.

    Additionally…

    This brokerage don’t impose trading restrictions during news releases, something that their competitors usually do.

    Similar to the interbank forex markets, XM Group offers variable spreads which is more advantageous than fixed spreads which usually requires insurance premiums.

    What’s the real score?

    As someone who trades, it is important that you know of these types of spreads as they will become your jump-off point for this knowledge and information will be your basis in making a successful trade.

    So to speak, XM Group’s spreads are highly recommended and way better than what other brokers offer.

    Guaranteed stop order

    Unfortunately, XM Group’s platforms do not offer the guaranteed stop order which is a feature that is usually utilized by traders to limit the risks against unprecedented market volatilities.

    The closest feature that you can use is a stop loss.

    Overnight funding

    Should you decide to hold a positions overnight or after 22:00 GMT, you’ll incur a rollover interest which only applies to cash instruments. Overnight charges are not applicable for futures products since they expire.

    And as compared to other brands, XM’s financing rates are on the average side.

    What’s interesting (no pun intended) is this:

    There’s a swap calculator which you can use for determining your swap fee for holding a trade open overnight.

    You simple need to choose the base currency of your account, the currency pair you wish to invest in, you account type, your lot size and leverage.

    Inactivity fee

    An inactive account, meaning no funding, no trading, no logging at all, no withdrawals, will be charged with a fee of $5 per month to cover for your account’s maintenance. And if your funds reach $0, your account will be archived.

    But for sure they won’t want to let you down…

    The thing is, you can easily avoid this kind of penalty by signing-in to your account occasionally. Seriously, what’s one minute of your personal time logging in to your account instead of incurring a fee?

    Trading Tools

    XM has a chock-full of trading tools that will help analyse trends, price histories and events that will surely guide and benefit you a lot in terms of speculating on how the market is going to move accordingly to your trading plans and strategies.

    Pros

    • Trade Ideas
    • Regularly updated market news page
    • Various types of charts and indicators

    Cons

    • News feeds not integrated on the platforms

    If you are curious about how other users are currently trading on a specific asset, you’ll get to see these information through the Trade Ideas feature which sources its data from Trading Central and Autochartist.

    This feature will shows a particular instrument’s direction so you get to have an bird’s eye view of the traders thoughts and sentiments at that specific moment.

    News feed

    Other brokerages include on their platform real-time news feeds for specific assets but that is not available in any of XM’s platforms.

    But the silver lining is…

    They have a dedicated news page which is regularly updated and covers a wide selection of topics including forex, indices, stocks and cryptocurrencies.

    XM news

    XM news

    In addition…

    They also come with technical summaries, technical analysis, informative videos and an economic calendar. Clearly these are more than enough updated resources of fresh information about the markets so you won’t get left behind.

    The only downside is that these features are not directly accessible from the platforms but a few clicks to access their news page won’t certianly be a big deal especially if you’ll be provided with so much valuable and updated information.

    Charts and indicators

    Technical analysis is very useful in trading and for sure, you’ll enjoy the various tools that XM offers.

    Currently, these are the types of charts made available to their clients:

    • Bar charts
    • Candlesticks
    • Line chart
    XM charts

    XM charts

    Better yet…

    Digging deeper and utilization of 90+ technical indicators are surely helpful for serious trading.

    We strongly recommend that you take advantage of all these as they will help you determine what’s the next probable market movement and trajectory. Some of the most common technical indicators are as follows:

    • Accelarator Oscillator
    • Accumulation/Distribution
    • Alligator
    • Average Directional Movement Index
    • Average True Range
    • Awesone Oscillator

    Education

    XM’s Learning Center has a complete and all-inclusive set of informative materials that you won’t just find from any other brokerage in this industry.

    Pros

    • Free forex seminars and workshops
    • Regularly held webinars in different languages
    • Live educational rooms and video series
    • Informative Q&As with market experts

    Cons

    • None

    It’s common for brokerages to have dedicated education centres or trading academies but what sets XM Grop apart from their competition is that they have wealth resources that are easily accessible for their clients.

    Here are the learning materials and features that you’d get to enjoy as a member:

    • Live Education – This is where you can watch live videos from their market expets. The XM Live room can be accessed for free while the Basic room is only accessible for XM accounts that have been validated. VIP rooms on the other hand are only available for accounts that have been funded with at least $500 in the past three months.
      XM live education

      XM live education

    • Educational Videos – This section offers free educational courses covering not just the basic concepts trading but also technical and fundamental analysis tools.
    • Forex Webinars – You can reserve a seat in attending one of their regularly held online webinars which are conducted by highly skilled forex professionals. These webinars are available 24/7 in 19 languages.
      XM webinars

      XM webinars

    • Platform Tutorials – These video tutorials cover plenty of topics starting from the basics like opening a trading account and using their mobile apps, up to the most technical matters such as indicators and scripts, trailing stops and trading signals.
    • Forex Seminars – These are regularly hosted events that are conducted in various countries including Panama, Philippines, Malaysia, Kenya, Mexico, Tanzania, Thailand, Peru, Tunisia, Ghana, Costa Rica, Ecuador, Ivory Coast and Argentina. Via these seminars, you’ll be able to develop your trading knowledge via the guidance of their professional instructors.

    Customer Support

    To get in touch with their customer support isn’t burdensome unlike with others that requires continuous transferring wherein precious time and resources are wasted.

    Pros

    • Professional customer support 24/5
    • Available in 25 languages
    • Comprehensive FAQ page has answers to most common questions

    Cons

    • Not available on weekends

    Lest we forget:

    One of the top consideration in choosing the better broker is its track record in providing efficient customer service.

    How the above relate to you as a trader?

    They have to provide you with all the information that you need and if they could even go the extra mile in order to attend to your needs and supply you with the most practical and useful answers to your questions, that would be really great!

    XM’s customer service could be reached via the standard forms of communacation: phone, email and live chat.

    XM customer support

    XM customer support

    So how did it turn out?

    Phone support was very fast and it didn’t take long for us have a live person answering our call. They were very courteous and professional in providing us assistance.

    Via email, we’ve tried to contact XM by sending them a list of questions and guess what? This department was able to satisfactorily meet our expectations by immediately attending and answering all of our queries in no less than an hour.

    The thing is…

    Based on our experience, majority of brokers are typically slow via this method of communication for it will take them around a day or two to get a reply from their email support department.

    That’s why XM’s response time or so-called turn-around time is way, way faster.

    We also find the email conversation with their email support department to be clear and free from any form of upselling.

    With other brokers, email responses are usually filled with sales and marketing strategies that are cumbersome and annoying most of the time but with XM, being direct and professional is key to meeting our expectations.

    Here’s the kicker!

    The live chat is easily accesible on the website even if you’re not yet logged-in to your account.

    If you have an existing accont, you need to provide your MT4/MT5 ID (real account), email address and your preferred language. On the other hand, if you’re a new client, you just need to enter your first and lastname, email address and your preferred language.

    Take not that the dropdown list for the language will show if that specific department is online or offline.

    Our experience with the live chat support was pretty much the same with the phone support. The waiting time was only a few seconds and an agent was easily available in providing answers to all of our queries.

    XM live chat

    XM live chat

    Then again…

    The FAQ page practically have all the basic information you need with regard to educating about their platform and services.

    So it all adds up to this…

    XM has the superb kind of customer service we’ve been looking for. We were so pleased discovering how efficient and helpful the support team is to us.

    Reputation

    Credibility is always of utmost importance and XM Group has maintained an untarnished credibility.

    Pros

    • A multi-regulated group
    • Over 2.5 million clients registered
    • Award-winning brand

    Cons

    • None

    Is XM safe?

    The most common question asked by traders is safety. All traders wants a safe brokerage company to trade in and XM is a safe place to trade.

    Obviously…

    No one want’s to deal with sleazy, inept and unprofessional brokerages.

    We always want to engage with those who are honest and transparent especially when money is involved. Looking at XM’s reputation, they definitely made us safe.

    Yes, XM is safe and the following facts below can prove that.

    Regulation

    XM is approved and controlled by the below bodies:

    • Financial Conduct Authority (FCA) – Trading Point of Financial Instruments UK Ltd (XMUK) is authorised and regulated with company registration no. 797379 under firm reference number 583263.
    • Australian Securities and Investments Commission (ASIC) – Trading Point of Financial Instruments Pty Ltd (XMAU), ABN 66 612 791 803 holds the Australian Financial Services Licence (AFSL) 491139 issued by this regulator.
    • Cyprus Securities & Exchange Commission (CySEC) – Trading Point of Financial Instruments (XMCY) is regulated by under license number 109/10 with a registration number of HE20058.

    And why does this matter?

    XM Group is licensed and registered. That matters a lot. Following and passing the strict rules, guidelines and laws of regulatory bodies and financial authorities, knowing all these ensures users to feel safe and confident with the company they are dealing with.

    Background

    XM Group is a group of regulated online brokers and here are the details of their establishment:

    • 2009 – Trading Point of Financial Instruments Ltd
    • 2015 – Trading Point of Financial Instruments Pty Ltd
    • 2016 – Trading Point of Financial Instruments UK Ltd

    For years, the CFD service provided by XM Group has been in place and such are a good number of years in proving their brokerages’ stability.

    The above information are solid indications that no one can deny nor disapprove.

    XM Group is very popular through forex trading sites, forums, reviews and even on social like Facebook and Twitter.

    A significant number of positive user reviews can be seen all over the web and that definitely makes them a more enticing and encouraging trading brand.

    And there’s more…

    XM Group currently has a partnership with 8-time Olympic champion Usain Bolt as the brand’s official ambassador

    Here’s what you need to know:

    Partnerships like these particularly with a high-profile personality/celebrity entails huge amounts of money and even more especially if they get to be involved with them for a longer period of time.

    Simply put:

    XM has more than an ample amount of money to engage with such huge sponsorship agreement, proving their financial capability.

    Conclusion

    XM has all the essential aspects, features and benefits that most traders need. If you’re searching for a brokerage that really means business then this is definitely a brand that we recommend.

    Aside from the fact that XM’s platforms are intuitive and very easy to use, they also simplified the whole process of online forex and CFD trading.

    Who would have thought that it can be this easy to invest in the financial markets?

    The best part?

    Nowhere you can find in one place, all the convenience that XM offers.

    Having a suite of advanced trading tools, competitive trading conditions and add to that a dependable and customer service department that takes the extra mile in resolving any client issues and concerns, XM is practically the broker for anyone who wishes to trade regardless of skill and experience.

    No doubt, they are one of the best out there that you can find.

    But don’t just take our word for it.

    Take the next step and don’t get left behind!

     

    Are you prepared to register with XM and start your journey?

    The first thing to do is click on the button below and we’ll take you straight to their registration page.

    Register now with XM!

    *CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

    71% of retail investor accounts lose money when trading CFDs with this provider.

    You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

    Now it’s your turn!

    What’s your experience with XM?

    Feel free to share your comments below.

Specification: XM

Minimum Deposit

$5

Platforms

MT4 for PC
MT4 for Mac
MT4 Multiterminal
MT4 WebTrader
MT5 for PC,
MT5 for Mac
MT5 WebTrader
MT4 for iPhone
MT4 for Android
MT5 for iPhone
MT5 for Android
MT4 for iPad
MT4 for Android
MT5 for iPad
MT5 for Android

Mobile Trading

Yes

Assets

300+

Leverage (EU)

1:30

Payment Methods

Multiple local payment methods

Support

Phone
Email
Live Chat

Regulation

FCA (UK) – Trading Point of Financial Instruments UK Ltd (XMUK)
ASIC (AU) – Trading Point of Financial Instruments Pty Ltd (XMAU)
CySEC (CY) – Trading Point of Financial Instruments (XMCY)

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